adamski009 1 Posted March 26 Issue Summary: I got offered the £7.99 bundle for £0.99, I thought it was a good offer and £0.99 is affordable and acceptable for me to spend one off on a game like this, so I clicked buy, however I received an error message from Facebook. The error message says: Quote Couldn't complete purchase: We didn't receive all the information we needed from this app to complete your purchase. You haven't been charged for this purchase, so please try again. If you keep seeing this error, contact the app developer. Issue Details: Countries selected at start: Scotland, England Game Date(when issue was found): 26/03/18 Device details; PC, Windows 10 Pro 64-Bit Any Additional Information(What can we do to reproduce the issue?): Attempt to buy something in-game Share this post Link to post Share on other sites
adamski009 1 Posted March 26 You can probably tell from the screenshot but I forgot to mention I'm playing on Facebook Gameroom. Share this post Link to post Share on other sites
adamski009 1 Posted March 26 Ok I tried it again within the past 30 minutes and it worked. Problem solved I guess. 1 Share this post Link to post Share on other sites
Theo(SM Support) 12 Posted March 27 Thanks for reporting this, we saw your post yesterday and passed the information onto the development team who quickly put a fix in Theo 1 Share this post Link to post Share on other sites
Robbie.Hall 0 Posted April 5 I'm having a similar issue. When I try to buy anything...nothing happens....no pop up not even the Facebook error. Nothing simply happens. Using Android tablet....do I have to link my acoounts? If so how do I do so? Share this post Link to post Share on other sites