Jump to content
Soccer Manager 2018 Out Now
goheim

packs doesn't open

Recommended Posts

Screen shot of the same issue in experiencing. iOS 11.2, Apple iPhone 6s; Australia user. Latest update of app. Have tried reinstalling to no avail. 

D471C073-31C4-4493-83C9-4C90CFDC9978.png

  • Sad 1

Share this post


Link to post
Share on other sites

Both the Free Pack/Free Cash/Spotlight issue and the UI issue preventing progression are now believed to be resolved.

Thanks for taking the time to report your problems. Please let us know if you continue to experience any problems.

  • Like 1

Share this post


Link to post
Share on other sites

Hi Alex

still an issue in accessing the Training element. Also how about fixtures appearing? Will we need to start a new season or, perhaps a new game to get something me fixtues to play? 

 

Cheers 

Share this post


Link to post
Share on other sites

If your new seasons fixtures have failed to populate, please contact the in-game support. If you do so while the affected game is loaded a copy of the save will also be attached. Each game will be reviewed and fixed if possible. 

Share this post


Link to post
Share on other sites
On 05/12/2017 at 6:40 PM, Alex(SM Support) said:

Both the Free Pack/Free Cash/Spotlight issue and the UI issue preventing progression are now believed to be resolved.

Thanks for taking the time to report your problems. Please let us know if you continue to experience any problems.

Hi, I'm new to the game so I'm not really sure if this is a bug or something I'm not doing right. When I click to open a free pack the ball just sits there in the middle of the screen, doesn't open, disappears, and then I don't appear to receive anything....

Share this post


Link to post
Share on other sites
9 minutes ago, KLAX said:

Hi, I'm new to the game so I'm not really sure if this is a bug or something I'm not doing right. When I click to open a free pack the ball just sits there in the middle of the screen, doesn't open, disappears, and then I don't appear to receive anything....

Hi, thanks for reporting this. Are you playing without your internet enabled / playing with a weak internet connection? The Free Pack is tied to your account so you need to be connected to the internet for it to work.

Hope this helps!

Share this post


Link to post
Share on other sites
32 minutes ago, Theo(SM Support) said:

Hi, thanks for reporting this. Are you playing without your internet enabled / playing with a weak internet connection? The Free Pack is tied to your account so you need to be connected to the internet for it to work.

Hope this helps!

Thanks for the speedy reply. I am connected to WiFi and my connection is fine. Is the ball supposed to open? What kind of rewards am I supposed to receive? I'll try to open the next one using my data internet connection.

Share this post


Link to post
Share on other sites
36 minutes ago, Theo(SM Support) said:

It could be that you are clicking too quick - if you click fast the ball gets dismissed and skips the animation and can look like nothing has happened.

I just logged in to check the time remaining and I watched the timer reset fom 39 minutes to 3.59 before my eyes. I've been playing for less than 24 hours and have already encountered 2 majorly enthusiasm killing bugs. Thanks but no thanks

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×