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Theo(SM Support)

SM Staff
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Theo(SM Support) last won the day on August 14 2019

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About Theo(SM Support)

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  1. Hi, thanks for reporting this. In SM20, there is a limit to the number of players that you can have in your team. If you have hit your squad cap, try selling or releasing some reserve players. Also, offers that you have put out on players at other clubs can sometimes count towards your squad cap. So, open your Shortlist and open some players and select "Withdraw Bid" and this might help. Theo
  2. Hi, thanks for reporting this. The most likely reason for this is that you created this save file on a very old version of SM20, e.g a Beta version or a version downloaded from an untrusted online source. If so, unfortunately it cannot be fixed and you will have to start new game. Sorry for the inconvenience! Theo
  3. We want to make sure everyone is having the best managerial career and so have released a new update for all managers. Find out what’s updated in version 1.1.7 below! IMPROVEMENTS & OPTIMISATION Reduced number of yellow cards during matchday. Optimised performance of game across all devices on both Android and iOS to reduce likelihood of crashes and improve game speed. Optimised save game to reduce crashes. BUG FIXES Numerous bugs fixes that our community have reported. All of the above is applied to your game automatically with the latest update.
  4. It is not possible to get sacked in SM20. Being fired was possible in SM18, but the system was far from perfect, so it was removed in SM19 and has not made a return yet. Basically, if your approval got too low, you were fired and had to pick from a few jobs at worse clubs that the one that fired you. We might look into adding it back in for SM21, maybe. Theo
  5. Hi, its probably not compatible because it has quite low specs (1gb RAM, Quad Core 1.3ghz CPU), and would be unlikely to be able to run SM20 well. Theo
  6. Unfortunately it is not possible to do it, because SM20 is a totally new game with many new features, SM19 save files can't be accessed in SM20. Theo
  7. We were aiming to release on Steam in December, but unfortunately we had some delays due to issues with the requirements of publishing on Steam's platform (they have some pretty specific rules). So we've now been delayed until January and we hope to release it as soon as possible. Sorry for the delay! Theo
  8. We were aiming to release on Steam in December, but unfortunately we had some delays due to issues with the requirements of publishing on Steam's platform (they have some pretty specific rules). So we've now been delayed until January and we hope to release it as soon as possible. Sorry for the delay! Theo
  9. We were aiming to release on Steam in December, but unfortunately we had some delays due to issues with the requirements of publishing on Steam's platform (they have some pretty specific rules). So we've now been delayed until January and we hope to release it as soon as possible. Sorry for the delay! Theo
  10. Thanks for reporting this. We believe it is fixed in version 1.1.5 - please fully update your game. Theo
  11. Hi, thank you for reporting this. Can you please load your save file, then report the bug in-game (in HELP in SETTINGS) and the support team will try and help you. Thanks! Theo
  12. Hi, thanks for reporting this. We've added some Inbox fixes into the next update (v1.1.0) which will be available this week. Please update your game when the update is available, and this issue may be fixed. Theo
  13. Thanks for reporting these issues. We are always working on bug fixes and we try to fix bugs in each update. We are quite a small team, and we get a high amount of bug reports from users, so we apologise if you dont' receive a reply straight away. We made some changes to fitness in the latest update (1.0.9), making training have a bigger effect on player fitness. So this might be why your players have had low ratings. Check your training regime and maybe give your players more rest sessions. Thanks! Theo
  14. It's probably because his players were very very tired due to low fitness. This can happen if the training regime is very intense with not enough rest sessions. We've made some tweaks to this recently in version 1.0.9, and we plan to add more changes in 1.1.0, so dramatic results like this should not happen in the new update. Theo
  15. Thats very strange. I've not seen any other reports of this! Can you please load your save file, then make a bug report using the in-game support system (in HELP in SETTINGS). That should send us your save file so we can investigate it. Thanks! Theo
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