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Bought bundle,game wouldn't play afterwards

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Yesterday evening I bought a bundle from the in app shop after winning the league I was in and preparing for the new season ahead. Almost directly afterwards I was unable to use the game. Days would cycle through after pressing continue but the in game date would remain the same, I couldn't offer new contracts to existing players, but new players in the transfer market, receive any email notifications etc...that related to new days. 

Then the whole thing froze! Turned my device on and off, tried all the usual things but it had to be uninstalled. After using the bug reporting feature in app prior to it becoming completely unusable, I was forced to use the company email address, still no reply, still no suggestion its been looked at, lost money and am very displeased so was forced to register on this forum.

I expect a timely reply, your customer service is sadly lacking

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